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Return Policy

Merchandise may be refunded or exchanged under the following conditions:

  • The original receipt must be presented for all refunds or exchanges within 30 days of purchase.
  • Any return over 30 days for instore credit only.
  • The return must be completed using the original method of payment and card used at the time of purchase, if applicable.
  • Merchandise must be returned intact, unused, and in its original packaging.
  • All custom and special orders (i.e. custom covers, awnings, non-stock items, etc.) and clearance sale items are final sale
  • Absolutely no refunds on liquid chlorine, for health and safety reasons.
  • Gift cards are non-refundable.  
  • Items returned without receipt will be refunded at lowest sale price.
  • Christmas items are not returnable. 
On-line retail orders

  • Chemical delivery returns are subject to $25.00 Re-Stocking fee
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